Contact information

Festive Pearls Contact Information

Questions about your order, product, shipping, or our policies can be sent to our customer support team.

Business Name: Festive Pearls
Email: [YOUR SUPPORT EMAIL]

Customer Support Hours:
Monday–Friday
9:00 AM–5:00 PM

We aim to respond to customer inquiries within 1–2 business days.

For questions regarding an existing order, please include your order number so we can assist you faster.

So in Shopify, paste them like this:

Return and refund policy → #1
Privacy policy → #2 (or keep Shopify Automated)
Terms of service → #3
Shipping policy → #4
Contact information → #5